This web site (the "Site")
is published and maintained by Travel Point Bhilwara ("kritra.com"),
a company incorporated and existing in accordance with the laws of the Republic
of India. When you access, browse or use this Site you accept, without
limitation or qualification, the terms and conditions set forth below. When you
access any subsite (whether belonging to an 'associate' of kritra.com/kritra or
otherwise) through this site, then such subsite may have its own terms and
conditions of use which is specific to such subsite. Subsites may contain such
additional terms and conditions of use as may be set out in such subsite.
Site and Its Contents
This Site is only for your personal
use. You shall not distribute, exchange, modify, sell or transmit anything you
copy from this Site, including but not limited to any text, images, audio and
video, for any business, commercial or public purpose.
As long as you comply with the terms
of these Terms and Conditions of Use, travelboutiqueonline grants you a
non-exclusive, non-transferable, limited right to enter, view and use this
Site. You agree not to interrupt or attempt to interrupt the operation of this
Site in any way.
Access to certain areas of the Site
may only be available to registered members. To become a registered member, you
may be required to answer certain questions. Answers to such questions may be
mandatory and/or optional. You represent and warrant that all information you
supply to us, about yourself, and others, is true and accurate.
All materials on this Site, including
but not limited to audio, images, software, text, icons and such like (the
"Content"), are protected by copyright under international
conventions and copyright laws. You cannot use the Content, except as specified
herein. You agree to follow all instructions on this Site limiting the way you
may use the Content.
There are a number of proprietary
logos, service marks and trademarks found on this Site whether owned/used by
kritra.com or otherwise. By displaying them on this Site, kritra.com is not
granting you any license to utilize those proprietary logos, service marks, or
trademarks. Any unauthorized use of the Content may violate copyright laws,
trademark laws, the laws of privacy and publicity, and civil and criminal
You may download such copy/copies of
the Content to be used only by you for your personal use at home unless the
subsite you are accessing states that you may not. If you download any Content
from this Site, you shall not remove any copyright or trademark notices or
other notices that go with it.
If this Site contains bulletin
boards, chat rooms, access to mailing lists or other message or communication
facilities, you agree to use the same only to send and receive messages and
materials that are proper and related thereto. By way of example and not as a
limitation, you agree that when using the Site or any facility available
herefrom, you shall not do any of the following:
Defame, abuse, harass,
stalk, threaten or otherwise violate the legal rights (such as rights of
privacy and publicity) of others
Publish, post, distribute or
disseminate any defamatory, infringing, obscene, indecent or unlawful
material or information
Upload or attach files that
contain software or other material protected by intellectual property laws
(or by rights of privacy and publicity) unless the User owns or controls
the rights thereto or has received all consents therefor as may be
required by law
Upload or attach files that
contain viruses, corrupted files or any other similar software or programs
that may damage the operation of another's computer
Delete any author
attributions, legal notices or proprietary designations or labels in any
file that is uploaded
Falsify the origin or source
of software or other material contained in a file that is uploaded
Advertise or offer to sell
any goods or services, or conduct or forward surveys, contests or chain
letters, or download any file posted by another user of a Forum that the
User knows, or reasonably should know, cannot be legally distributed in
You are prohibited from posting or
transmitting any defamatory, libellous, obscene, pornographic, profane,
threatening or unlawful material or any material that could constitute or
encourage conduct that would be considered a criminal offense or give rise to
civil liability, or otherwise violate any law.
Kritra.com assumes no liability or
responsibility arising from the contents of any communications containing any
defamatory, erroneous, inaccurate, libellous, obscene or profane material. Kritra.com
may change, edit, or remove any user material or conversations that are
illegal, indecent, obscene or offensive, or that violates kritra.com's policies
in any way.
Kritra.com will fully cooperate with
any law enforcement authorities or court order requesting or directing
travelboutiqueonline to disclose the identity of anyone posting such materials.
If you send any communications or
materials to the Site by electronic mail or otherwise, including any comments,
data, questions, suggestions or the like, all such communications are, and will
be treated by kritra.com, as non-confidential.
You hereby give up any and all claim
that any use of such material violates any of your rights including moral
rights, privacy rights, proprietary or other property rights, publicity rights,
rights to credit for material or ideas, or any other right, including the right
to approve the way kritra.com uses such material.
Any material submitted to this Site
may be adapted, broadcast, changed, copied, disclosed, licensed, performed,
posted, published, sold, transmitted or used by kritra.com anywhere in the
world, in any medium, forever.
Internet transmissions are never
completely private or secure. You understand that any message or information
you send to this Site may be read or intercepted by others unless there is a
special notice that a particular message (for example, credit card information)
is encrypted (send in code). Sending a message to kritra.com does not cause
kritra.com to have any special responsibility to you.
The copyright in the contents of this
website belongs to kritra.com. Accordingly, kritra.com reserves all rights.
Copying of part or all the contents of this website without permission of
kritra.com is prohibited except to the extent that such copying/printing is
necessary for the purposes of availing of the paid services provided.
Agency Terms and Conditions
Payment due to
Domestic/International Tickets for the weekly credit to be made within 6
days of the closing of the week (starting from 1st to 7th of the month) or
as per the Collection period notified by kritra.com from time to time.
(a) Voiding would be as per
the airline norms plus Rs.100/ - per ticket as a kritra.com RAF Charges.
(b) Refund charges would be as per the airline norms plus Rs.200/ - per
ticket as a kritra.com RAF Charges.
Service charges levied are
to be collected from the customers on our behalf.
voidation/cancellation of the ticket will be entertained only till 1800
(b) If the payment is not made on time Travel Boutique Online can anytime
cancel all the PNR’s/Tickets without any prior notice.
Any kind of Misuse of
Airline/GDS PNR will solely be the responsibility of the agent and the
amount will be recovered from the agent as an when received the debit note
by the Airline or by the GDS.
There will no adjusting of
the refund in the payment schedule. The refund will be given back to the
agent whenever we have received it from the airline.
TDS will be deducted as per
the law. TDS will be deducted on all commissions/incentives. The TDS
certificate will be issued in the next Financial Year.
The credit limit will be on
a weekly basis depending upon the certain guarantees.
Any advance amount paid by
the agent will be non-interest bearing and should be utilized within 360
days from the date of payment. If such advance is not utilized within this
period of 360 days, the unutilized portion shall be held in trust, for the
benefit of the agent, by kritra.com for a period of 2 years from the date
of payment of such advance after which the same shall be deemed as
The User shall request
kritra.com for any refunds against the unutilized or 'no show' air or
hotel booking for any reasons within 90 days from the date of departure
for the air ticket and/or the date of check-in for the hotel booking. Any
applicable refunds would accordingly be processed as per the defined
policies of Airlines, hotels and kritra.com as the case may be. No refund
would be payable for any requests made after the expiry of 90 days as
above and all unclaimed amounts for such unutilized or no show air or
hotel booking shall be deemed to have been forfeited.
Agents will be responsible
for maintaining all related documents including confirmation from the
travellers that the amount paid by them for travel outside of India is in
within the annual limits for resident individuals as prescribed by the
Reserve Bank of India from time to time.
That our Client shall grant
a limited and non-transferable right to you, the Noticees, to use the
website of our Client - www.kritra.com for conducting online booking of the
various travel services as made available by our Client to you.
That you, the Noticees,
shall make payment for the services availed by cash/cheque/demand
draft/credit card, and in case of non-payment within 7 days of the due
date you, the Noticees, shall be liable to pay interest at the rate of
0.1% per day till the date of payment of the full amount.
That you agree to indemnify
us from and against any and all losses, liabilities, claims, damages,
costs and expenses asserted against or incurred by us that arise out of
any breach or non-performance of any covenant or agreement made or
obligations to be performed by you;
The material in this Site could
include technical inaccuracies or typographical errors. Kritra.com may make
changes or improvements at any time.
The materials on this site are
provided on an "As Is" basis, without warranties of any kind either
expressed or implied. Tot the fullest extent permissible pursuant to applicable
law, kritra.com disclaims all warranties of merchantability and fitness for a
It is the responsibility of the hotel
chain and/or the individual property to ensure the accuracy of the photos displayed.
'kritra.com' is not responsible for any inaccuracies in the photos.
Kritra.com does not warrant that the
functions contained in this site will be uninterrupted or error-free, that
defects will be corrected, or that this site or the servers that make it
available are free of viruses or other harmful components, but shall endeavour
to ensure your fullest satisfaction.
Kritra.com does not warrant or make
any representations regarding the use of or the result of the use of the
material on the site in terms of their correctness, accuracy, reliability, or
otherwise, insofar as such material is derived from other service providers
such as airlines, hotel owners and tour operators.
You acknowledge that this Website is
provided only on the basis set out in these terms and conditions. Your
uninterrupted access or use of this Website on this basis may be prevented by
certain factors outside our reasonable control including, without limitation,
the unavailability, inoperability or interruption of the Internet or other
telecommunications services or as a result of any maintenance or other service
work carried out on this Website. Kritra.com does not accept any responsibility
and will not be liable for any loss or damage whatsoever arising out of or in
connection with any ability/inability to access or to use the Site.
You also acknowledge that through this
Site, kritra.com merely provides intermediary services in order to facilitate
the highest quality services to you. Kritra.com is not the last-mile service
provider to you and therefore, kritra.com shall not be or deemed to be
responsible for any lack or deficiency of services provided by any person
(airline, travel/tour operator, hotel, facility or similar agency) you shall
engage or hire or appoint pursuant to or resulting from, the material available
in this Site.
Kritra.com will not be liable to you
or to any other person for any direct, indirect, incidental, punitive or
consequential loss, damage, cost or expense of any kind whatsoever and
howsoever caused from out of your usage of this Site.
Notwithstanding anything else to the
contrary contained elsewhere herein or otherwise at law, kritra.com's liability
(whether by way of indemnification to you or otherwise) shall be restricted to
a maximum of INR 1000 (Indian Rupees One Thousand only).
The products and services displayed
on the Site may not be available for purchase in your particular country or
locality. The reference to such products and services on the Site does not
imply or warrant that these products or services will be available at any time
in your particular geographical location. You should check with your local
kritra.com authorized representative for the availability of specific products
and services in your area.
Terms and Conditions of Use
Kritra.com may add to, change or
remove any part of these Terms and Conditions of Use at any time, without
notice. Any changes to these Terms and Conditions of Use or any terms posted on
this Site apply as soon as they are posted. By continuing to use this Site after
any changes are posted, you are indicating your acceptance of those changes.
Kritra.com may add, change,
discontinue, remove or suspend any other Content posted on this Site, including
features and specifications of products described or depicted on the Site,
temporarily or permanently, at any time, without notice and without liability.
Kritra.com reserves the right to
undertake all necessary steps to ensure that the security, safety and integrity
of kritra.com's systems, as well as its clients' interests are and remain,
well-protected. Towards this end, kritra.com may take various steps to verify
and confirm the authenticity, enforceability and validity of orders placed by
If kritra.com, in its sole and
exclusive discretion, concludes that the said orders are not or do not
reasonably appear to be, authentic, enforceable or valid, then kritra.com may
cancel the said orders at any time up to 4 hours before the scheduled time of
departure of the relevant flight or 4 hours before the expected date of visit
to any property booked through kritra.com.
You may travel to certain
destinations which involve greater risks than others, entirely at your risk as
to cost and consequences.
Kritra.com requests you to consult
your local authorities and evaluate travel prohibitions, warning,
announcements, and advisories issued by them before booking travel to certain
By offering for sale travel to
particular international destinations, kritra.com does not represent or warrant
that travel to such point is advisable or without risk. Kritra.com does not
accept liability for damages, losses, or delays that may result from improper
documents for entry, exit, length of stay, or from travel to such destinations.
Kritra.com reserves its exclusive
right in its sole discretion to alter, limit or discontinue the Site or any
material posted herein, in any respect. Kritra.com shall have no obligation to
take the needs of any User into consideration in connection therewith.
Kritra.com reserves its right to deny
in its sole discretion any user access to this Site or any portion thereof
No waiver by kritra.com of any
provision of these Terms and Conditions shall be binding except as set forth in
writing and signed by its duly authorized representative.
Any and all disputes arising in
connection with the Service Agreement shall be settled in the first instance by
good faith negotiations, and if the dispute cannot be settled within 7 days by
mutual discussions, the same shall be settled by arbitration under the
Arbitration and Conciliation Act, 1996 by a sole arbitrator to be appointed by
Travel Point (Kritra.com), whereby the venue of the arbitration shall be
Bhilwara and the arbitration proceedings to be conducted in English ; Each
party shall bear its own costs (including legal costs) for participating in the
arbitration proceedings, and the arbitrator’s fees and expenses and other
incidental expenses shall be paid by the parties as determined by the
Kritra.com provides B2A wholesale
rates which must be sold as part of the package and must not be standalone.
These terms and conditions are
governed by and shall be construed in accordance with the laws of the Republic
of India and any dispute shall exclusively be subject to the jurisdiction of
the appropriate Courts situated at Bhilwara, Rajasthan, India.
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